Running an online store is exciting—you can reach customers all over, whether they’re in Maryland or across the country! Maybe you’re shipping crab cakes to California or sending custom gifts beyond Chesapeake Bay. But here’s the thing: while you’re expanding, you’re also opening the door for ecommerce fraud. Scammers don’t care whether you’re a big company or a small family business—they’re always on the lookout for their next victim.
Luckily, protecting your business doesn’t have to be hard. It’s easier than you think! Here are a few simple steps every Maryland business owner should take to keep the fraudsters at bay.
1. Lock Down Your Security Settings
First things first, make sure your security settings are up to date. Requiring AVS (Address Verification Service) and CVV (Card Verification Value) is a great way to stop fraudsters from sneaking through. Scammers with stolen cards usually won’t know the CVV or the correct billing address, so this little step goes a long way.
You can also set transaction limits or block certain IP addresses to prevent people from testing stolen card numbers on your site. Your payment processor can help you make sure you’re using the best security features available, so don’t be shy about asking them for advice!
2. PCI DSS Compliance Isn’t Fun, But It’s Important
No one loves dealing with PCI DSS (Payment Card Industry Data Security Standards), but it’s necessary. I know—it’s that annoying questionnaire you must fill out every so often. But it’s more than just a form; it’s a way to make sure you’re doing everything right to protect your business and your customers from ecommerce fraud. Take your time with it, answer the questions thoughtfully, and make sure you’re following those best practices. It’ll save you a ton of headaches in the long run.
3. Keep an Eye on Things
This one’s simple: pay attention. You know your business better than anyone. Check your reports regularly, and if something doesn’t seem right, trust your gut. Call your processor and review any transactions that look fishy. Don’t rush to ship out large orders to first-time customers if their shipping address doesn’t match their card’s billing address. Treat your online store like your brick-and-mortar one—stay involved and attentive.
4. When in Doubt, Ask for Help
You don’t have to do it all alone. Whether you need help from your web developer, your payment processor, or even a fellow Maryland business owner, don’t hesitate to ask questions. A little extra effort now can save you from a big mess later. You’ll be glad you took the time to protect yourself from ecommerce fraud if scammers ever come knocking.
At the end of the day, expanding your Maryland business online is exciting, but it does come with risks. Taking a few simple steps now will help you focus on what matters—growing your business and serving your customers, wherever they may be! Not sure where to start? Fill out our form and let us help! Our team has a combined experience of 100+ years; we know how to lead the way.