Hey there, Baltimore business owners! Let’s talk about something we know is a bit of a buzzkill: payment fraud and protecting your business from it! Not exactly what you want to think about, right? But here’s the thing. A recent J.D. Power survey found that people under 40 are getting hit with card fraud way more often than their older peers. That means a lot of your customers are at risk, and as a local business owner, that affects you too. So, as your friendly neighborhood credit card processor (we’ll even answer the phone in two rings!), we’re here to help you understand what’s going on and what you can do about it.
Why Are Younger Folks Getting Hit Harder by Fraud?
Younger customers are all about digital transactions: think online shopping, food delivery apps, peer-to-peer payments, you name it. This is super convenient, but it also opens the door to more scams and payment fraud. They’re often early adopters of new payment methods like crypto or “buy now, pay later” plans, which, let’s be honest, sometimes have security holes big enough to drive a truck through. Plus, they’re making lots of transactions, especially online, so there are simply more chances for something fishy to happen.
So, How Can We Help You Protect Your Customers (and Your Business)?
We know payment fraud is a pain, but there’s a lot you can do to make sure your business stays secure while giving customers peace of mind. Here are a few friendly tips from your Baltimore-based team:
1. Offer Safer Payment Options
Go for those secure options like EMV chips and contactless payments, like Apple Pay and Google Pay. They’re not just buzzwords; they cut down fraud by 80 percent. And guess what? We make setting these up a breeze.
2. Educate Your Customers on Fraud Prevention
A big part of preventing fraud is helping your customers know what to look out for. Maybe send out a quick tip email now and then, or post on social media about spotting phishing scams. We can even help you with some sample content—just ask.
3. Promote Contactless Payments
Contactless payments aren’t just pandemic-friendly; they’re actually safer. Studies show they could prevent over $1 billion in fraud losses in the next few years. And hey, they’re fast and easy, which your younger customers will love.
4. Have a Solid Fraud Detection System
We’ll set you up with real-time fraud detection, so if anything, sketchy comes up, it’s flagged right away. We would like to think of it as an alarm system for your business transactions.
5. Clear Support Channels for Fraud Issues
If your customer suspects fraud, you’ll want them to be able to reach someone quickly. That’s where we come in. We’re local, we’re here to help, and our team has over 200 years of combined experience. (Yep, you read that right.) You call us, and we pick up in two rings—that’s just how we roll.
Here’s Where We Come In
We’re not just here to make payments easy; we’re here to make them secure, affordable, and Baltimore-friendly. We’ve got everything you need to protect your business and help it grow, from expert fraud prevention tools to surcharging options that can seriously reduce your processing costs (goodbye, high fees!). And yes, our pricing is competitive because we want you to thrive right here in Charm City.
So, let’s cut through the “lower rates” noise. Let us be the local partner you can rely on to help your business run efficiently and securely. Whether you run a coffee shop, a tech startup, or a boutique, we’ve got a solution for every business type. Let’s connect, keep your business secure, and make Baltimore an even better place to do business together. Do you do a lot of online payments? Learn more about how your Ecommerce store can be a target for fraud.
Ready to take your business to the next level? Reach out today so we can get started on a solution tailored specifically for your business!